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40 Fulton Street
9th Floor
New York, NY 10038
by the numbers
launches in 6 years
users engaging our
technology
rare disease clients
managed markets agency for
7 brands
oncology clients
virtual
engagements
executed
of our team has an
advanced scientific degree
launch
experience
Our experience spans the product life cycle.
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Pipeline
Supporting the evaluation of promising compounds by exploring clients’ business and commercialization plans -
Pre-Launch
Developing the communication platform that delivers a compelling rationale for the adoption of new therapies -
Launch
Executing programs with engaging content that promote clinical understanding and impact decision-making -
Growth
Driving adoption and adherence by delivering fresh but consistent messaging that reinforces the value story -
Maturity
Maximizing impact with cost-effective, broad-reaching communication strategies to maintain brand equity
Case Studies
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Universal Speaker Resource Technology Platform
Challenge: A bio-pharmaceutical client had a late-stage product that was the only branded therapy in an otherwise generic market. They were looking for ways to demonstrate untreated patient populations, present data in new ways, and motivate speakers and the sales force to stay engaged.
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First-in-Class Orphan Drug Launch
Challenge: Client faced pre-launch challenges for a first-in-class orphan drug that benefitted a small patient subgroup that suffers from a rare and terminal disease.
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Clinical Perspectives Technology Platform
Challenge: A pharmaceutical company with a rolling franchise launch needed to understand a rapidly evolving and highly competitive therapeutic market.
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Late-Stage Life Cycle Management
Challenge: A bio-pharmaceutical client had a late-stage product that was the only branded therapy in an otherwise generic market. They were looking for ways to demonstrate untreated patient populations, present data in new ways, and motivate speakers and the sales force to stay engaged.
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Product Refresh
Challenge: Client had a high-potential product for treating a rare disease but had limited experience working with agencies
Meet our Team

Jeanne Martel
Chief Executive OfficerJeanne has been in the medical education and communications industry for over 20 years. She began her career in 1995 at World Health Communications, where she gained experience in a variety of therapeutic areas, including HIV, HSV, bipolar disease, asthma, and COPD.
In 2001, Jeanne accepted a position as an Account Director at MedEdNow, LLC (MEN), where she remained until 2012. In 2005, Jeanne took on the role of Managing Director at MEN. She remained in this position for nearly 7 years while she managed the day-to-day operations, supervised and participated in new business development and brand planning, and continued to provide support to existing clients. During this time, Jeanne also gained significant experience in other therapeutic areas while further developing her business management and medical marketing skills.
Jeanne joined ClinicalMind as Cofounder and President in 2012. She has been the active partner overseeing the operations and strategic growth of ClinicalMind. Since ClinicalMind’s inception, she has continued to work very closely with clients. The most important aspect of Jeanne’s role is making sure that the ClinicalMind team and its customers are getting the resources and support that they need to be successful. She firmly believes that it is possible to have a medical communications company that is successful and does not burn out its employees. Clients want consistency in excellence, and the best way to provide that is to retain the agency talent by providing them with support and resources. This positive company culture has allowed ClinicalMind to retain its team and continue to build the company’s excellent reputation.

Thomas Sproat, PharmD
Senior Vice President, Scientific ServicesTom has a broad scientific, marketing, and communications background spanning more than 25 years in the healthcare industry.
He received his Doctor of Pharmacy at the University of Florida (UF), completed a residency in adult internal medicine with an emphasis in cardiology/critical care, and wrapped up his second postdoctoral year as a teaching and research fellow in infectious diseases. He also holds a BS in medicine and a Physician Assistant Certification from the UF College of Medicine.
After completion of his postdoctoral work, Tom served as internal medicine pharmacotherapy faculty for the Family Practice Residency Program and as a clinical pharmacist at Florida Hospital Health Care System in Orlando, Florida. After a year of teaching at Auburn University School of Pharmacy, Tom joined a medical communications company, Cortex Communications, ultimately assuming the role of Chief Operating Officer.
Subsequently, Tom went inside the pharmaceutical industry. At Pharmacia, he served as a Regional Clinical Liaison, Infectious Diseases. He transitioned to the Zyvox marketing team, with primary responsibilities for opinion leader management, medical marketing, and finance. When Pharmacia was acquired, he helped launch Zyvox into the Pfizer antibiotic portfolio. Almost 2 years later, Tom transitioned to the Indiplon marketing team, where he was responsible for the managed markets launch strategy/implementation, pricing, and reimbursement, as well as operating plan and launch plan development. Finally, he served as the US commercial lead on the “clean team” during Pfizer’s acquisition of Vicuron.
Tom was a partner at Strategic HealthCOM, LLC from 2005 through 2014. His emphasis was on development of market strategy throughout the life cycle of a product (several years pre-launch through LOE), development of portfolio and co-positioning operational plans, and shepherding the development of content from CSR to publication and promotional materials to ensure consistent messaging.
Tom joined ClinicalMind in March 2014, and currently manages the Scientific and Editorial teams. Working closely with Jeanne, he has overseen the growth of his division, making strong science a pillar of what ClinicalMind has to offer.

Maddy Zamel
Vice President, OperationsMaddy graduated from Franklin & Marshall College in 1996 with a bachelor’s degree in business management. She began her medical education career in 1999 as a Project Coordinator for World Health Communications (WHC). Maddy’s hard work, dedication, and positive attitude did not go unnoticed, and within a few years, she received several promotions.
Her strengths included staff training and development, standardization of meeting protocols, and overseeing the accurate and timely processing of program budgets and reconciliations. Maddy eventually left WHC in 2001 to join and launch HealthMatters Communications.
Maddy came to ClinicalMind as the Director of Operations with more than 18 years’ experience in medical education and communications. She has planned and executed events both domestically and internationally for myriad therapeutic areas, including HIV, cardiovascular disease, HCV, HBV, and HSV. Maddy’s work ethic, attention to detail, and exceptional communication skills make her an effective leader and mentor. It is Maddy’s compassion, vision, and intuition, as well as her poise, that make her an integral part of the ClinicalMind team.

Ashley Kamil
Vice President, Technology SolutionsAshley is an innovative marketer with 18 years’ experience supporting pharmaceutical, publishing, and technology markets. Over the course of a unique career path, including a stint as the Marketing Director for PC Magazine, she has developed and implemented investigator meetings and advisory boards, speaker training programs, international congress activities, and dinner meeting programs. In the digital arena, Ashley successfully launched innovative online educational courses, speaker portals, interactive multimedia kiosks, and MOA videos.
While at PC Magazine, Ashley helped determine client strategies, created “big idea” proposals, executed integrated marketing programs, managed custom publishing, and oversaw live events and tradeshows. This diverse experience still supports her in adding strategic value to her clients at ClinicalMind. She brings equal parts experience and enthusiasm to her accounts and has the proven expertise and know-how to successfully manage all aspects of a project from start to finish.

Trish Doolin
Vice President, Oncology, Business DevelopmentTrish brings nearly 30 years of healthcare industry experience to ClinicalMind with a specialty focus in oncology. After starting her career in community relations for a small hospital, Trish went on to become an Account Executive at The Dudnyk Group, a healthcare agency. She later joined the Eastern Cooperative Oncology Group (ECOG, now called ACRIN), a National Cancer Institute's (NCI) research organization, where she provided marketing, communications, and strategic planning support.
While at ECOG, Trish simultaneously served as the Communications Manager for the Coalition of National Cancer Cooperative Groups (NCCG), a nonprofit organization formed to raise awareness about the benefits of oncology clinical trials.
In late 1999, Trish helped form a startup medical communications company called OmegaMed. She built a team of account, creative and editorial staff. The teams managed branding, marketing, publications and communications programs from concept through implementation for product brands with companies such as Pharmacia, Pfizer and Celgene. In 2004, Trish transitioned to HealthSTAR Communications serving as an oncology specialist to the conglomerate’s partner companies.
In 2005, Trish joined Clinical Care Options, a provider of online CME, as its first salesperson fully dedicated to oncology. Trish was promoted to General Manager of the Oncology division within her first year and served in that role for more than a decade. She provided vision and direction for the oncology business unit, serving on the senior management team and leading teams in the development of thousands of proposals, grant submissions, and education programs for oncology professionals.
Trish joined ClinicalMind in 2015 to support growth of their oncology portfolio of business. Additionally, she lends support to the account and scientific teams in their day-to-day client relations and project management, and supports the senior management team in strategic planning.

Stephen Glicker
Chief Technology OfficerStephen is an award-winning programmer, professor, and business owner who has successfully executed countless projects, predominantly in the healthcare arena, for more than 20 years. As Chief Technology Officer, Stephen oversees a team of specialized programmers, designers, and engineers to work on ClinicalMind’s enGauge® platform.
With years of desktop publishing experience and computer programming already under his belt, as well as multiple degrees in Graphic Communications Management and Visual from Carnegie Mellon University, Stephen entered the then-nascent field of multimedia. Stephen contributed toward the production of corporate presentations, advertising campaigns, and software products for a diverse client base, including MTV Networks, Bankers Trust, McCann, and Wells Rich Greene Advertising.
Armed with his strong design and multimedia programming background, Stephen assisted in developing the entire curriculum for New York University's Multimedia Continuing Education Department as well as The New School. He continues to teach several courses in Multimedia Graphic Design and 3D Animation for the program. Stephen is constantly expanding and pushing the boundaries of technology and design. This constant drive is based on his belief that technology and art must work closely together to be powerful.

Ellen Conway
Vice President, Client ServicesEllen is a Vice President, Client Services with responsibility for the strategic leadership of a diverse book of business, including rare and specialty diseases. With more than 20 years’ experience in medical communications and brand marketing, Ellen has a proven track record of delivering creative and well-designed programs that align clients’ business objectives with unmet medical needs. She champions ideas that push her teams outside of their comfort zones, encouraging them to create and constantly innovate. Since 2008, Ellen has launched 5 products in hematology, virology, and neuromuscular disease and is currently working with a number of clients on prelaunch preparations.
Ellen is a graduate of the University of North Carolina-Chapel Hill. Prior to joining ClinicalMind in 2013, Ellen held a series of increasingly expanding positions in the pharmaceutical, consumer, and sports industries, and she brings this broad and creative experience to her clients’ strategic and tactical planning. Her innovation and leadership has resulted in award-winning programs that have earned her clients accolades from their corporate leadership.

Jennifer Harwell, PharmD
Vice President, Scientific ServicesJennifer is responsible for strategy and content development for ClinicalMind’s oncology, immunology, and rare disease clients. With 10 years’ experience in the pharmaceutical industry and 10 additional years in medical communications, Jennifer has honed a broad range of skills that she’s brought with her to ClinicalMind. Over these 2 decades, she has worked on a diverse set of commercial and medical affairs initiatives and her breadth of therapeutic expertise runs deep, including virology, hepatology, respiratory, allergy, cardiology, dermatology, oncology, solid organ transplantation, rheumatology, osteoporosis, and rare diseases.
Jennifer comes to ClinicalMind from Symbiotix, LLC, where in her last role as Senior Director of Strategy, she provided strategic planning and vision in a fast-paced, continuously evolving environment, while translating client objectives into achievable business insight and tactical goals for both new and existing accounts. Before this role, Jennifer served as lead Medical Director in the field of asthma and allergy, where she developed strategic clinical content delivered through a variety of print and electronic media outlets to include newsletters, articles, slide presentations, eLearning platforms, and web applications. She interfaced with clients and supported account services by providing clinical expertise and leadership.
Prior to joining Symbiotix, LLC, Jennifer held key roles at Roche Pharmaceuticals and then at Pharmasset Inc. Jennifer began working at Roche Pharmaceuticals in Phase 3b/4 clinical research in HCV. Her additional roles at Roche varied from medical, sales, management, and marketing positions. Her commercial experience includes both strategic marketing (early commercial development through product launch) and US in-line marketing. Her last role was as Marketing Director of Pharmasset, which was acquired by Gilead in 2011. Jennifer possesses a deep network of clinical and business relationships in the pharmaceutical industry.
Jennifer earned her PharmD from the Ernest Mario School of Pharmacy at Rutgers University in New Jersey. She still holds active New Jersey and Connecticut state pharmacy licenses.

Michael Linde, PhD
Vice President, Scientific ServicesMichael oversees scientific strategy and tactics for the viral, liver, and rare disease therapeutic areas. With 20 years’ experience, Michael has worked on a diverse set of topics and deliverables, working with medical communications agencies, academics, advocacy and patient groups, promotions, advertising, and continuing medical education. He has expertise in commercial, medical, and market access strategy and content.
After majoring in biology and English at Emory University, Michael split the difference and went into medical writing. He began his medical communications career in 1998 as the primary writer for the Centers for Disease Control and Prevention’s National Prevention Information Network’s daily electronic “HIV/TB/STD News Update.” Michael later worked as a medical writer specializing in HIV for the medical communications company MediSolutions. He also spent many years as a freelance medical writer, working on a broad set of topics, including virology, allergy and immunology, autoimmune disease, diabetes, and healthcare reform and delivery, among many others.
Michael also spent many years as an academic researcher. He received his PhD in immunology from the Johns Hopkins School of Medicine, where he studied HIV entry, trafficking, and budding, and a Master of Science degree from the University of Southern California for his work on RNA-binding protein kinetics. He has been published in the Journal of Proteome Research, Journal of Neuroimmune Pharmacology, Journal of Virology, and Nucleic Acids Research.

Brett Hoang
Vice President, Group Account SupervisorBrett joined the Client Services team at ClinicalMind in September of 2013. She began as an Account Director managing day-to-day interactions with clients and is now a Vice President, Group Account Supervisor overseeing multiple brands. In her time at ClinicalMind, Brett has managed medical communications for 4 major product launches, directed multifaceted content development launch programs and multispecialty advisor engagement plans. In addition to these programs, Brett has also directed managed markets content development programming for a product launch and has been involved in ClinicalMind business development. She has had an exciting 5 years at ClinicalMind and much success in supporting clients as they grow their launch brands.
Brett joined ClinicalMind after 11 years at Merck, where she worked in sales, sales training, and sales management. She worked on the launch of the first-in-class integrase inhibitor for HIV and also supported the launch of one of the first direct-acting antivirals for HCV. In addition to working in HIV and liver disease, Brett also has experience in hematology/oncology, migraine, hypertension, hypercholesterolemia, asthma, allergic rhinitis, androgenetic alopecia, herpes zoster, and human papillomavirus.
Throughout her career, Brett has been complemented on her thorough understanding of the business, her attention to detail, and her ability to inspire her colleagues to stretch their skills.

Jillian Savarese
Vice President, Group Account SupervisorJillian rejoined ClinicalMind in 2016 as a Vice President, Group Account Supervisor after a 3-year hiatus and leads multiple business units, with a focus on rare diseases. She began her career in medical communications after graduating from Rutgers University in 2004, working for Cardinal Health as a Project Coordinator responsible for planning pharmaceutical speaker programs for Pfizer’s urology division. Over the course of the next 12 years, Jillian transitioned from the planning and execution of international and national events to managing several therapeutic areas, including rare diseases (primary biliary cholangitis, Cushing syndrome, Duchenne muscular dystrophy), HIV, HCV, and oncology at the brand account level.
Prior to re-joining ClinicalMind, Jillian worked at Sarepta Therapeutics, establishing the company’s thought leader engagement department and cultivating key relationships integral to Sarepta’s commercialization. As a part of this effort, she managed and executed international and national booth exhibits, advisory boards, and symposiums in a prelaunch environment. Jillian was later promoted to Product Manager, Opinion Leader Marketing, where she led the development of Sarepta’s speaker bureau and promotional activities in an accelerated FDA-approval launch environment. Jillian’s versatile career path brings a breadth of experience on how both the agency and the client side work and operate, making her an invaluable resource to her clients and internal partners.

Jeff Goldberg
Editorial DirectorJeff has been in the healthcare communications industry for more than 10 years, having started out as a Junior Editor with Health Science Communications. After advancing his career and honing his skills at Saatchi & Saatchi Healthcare, AlphaMedica, and Scientivity, Jeff joined ClinicalMind as Editorial Director in May 2013. In this role, Jeff oversees all aspects of the editorial process, including managing and reviewing the work of 4 staff Editors and several freelancers, and works closely and collaboratively with the medical, accounts, and creative teams. With each and every project, Jeff and his team’s primary goal is to ensure that ClinicalMind's clients receive thoroughly edited and scientifically accurate deliverables within requested time frames. Jeff’s targeted disease-state areas of expertise at ClinicalMind range from allergy/immunology (eg, peanut allergy), to infectious diseases (eg, HCV, HIV), to neuromuscular disorders (eg, Duchenne muscular dystrophy), to oncology (eg, bladder cancer, chronic lymphocytic leukemia).

Barbara Jean Wynne
Senior Director, OperationsBarbara Jean is a project and event management professional with more than 20 years’ experience defining, implementing, and establishing best practices for live events in medical education. Barbara Jean began her career as a Project Coordinator in 1997. Since then, Barbara Jean has managed a variety of programs, including advisory boards, speaker training programs, symposia, dinner meetings, grand rounds, and print projects in her roles as Program Director and Account Manager with World Health Communications, HealthMatters CME and Manager, CME Services at Applied Clinical Education, a McMahon Group Company. She has experience in a wide range of therapeutic areas, including infectious disease, respiratory diseases, psychiatry, pain management, endocrinology, and cardiology.
In 2010, Barbara Jean joined CME LLC as Director, Project Management, where she and her team produced the US Psychiatric and Mental Health Congress, the nation’s largest independent educational conference in mental health. From there, she helped launch Integritas Communications in 2012, where she was responsible for the organizational process for the development and delivery of accredited medical education programs. At ClinicalMind, Barbara Jean oversees the Meetings team, focusing on training, mentoring staff, and ensuring that programs are delivered to the ClinicalMind standard.
Privacy Policy
This privacy notice discloses the privacy practices for ClinicalMind and our website https://clinicalmind.com
This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
- What information we collect;
- With whom it is shared;
- How it can be corrected;
- How it is secured;
- How policy changes will be communicated; and
- How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
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We will use your information to respond to you, regarding the reason you contacted us. We will not share your personal information with any third party outside of our organization, other than as necessary to fulfill your request.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Surveys & Contests
From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
California Residents
The California Consumer Privacy Act of 2018 (CCPA) gives California residents the right to know what personally identifiable information ClinicalMind collects about them, including whether it is being sold or disclosed to third parties, and the right to prevent ClinicalMind from selling that information. The CCPA also prevents companies from retaliating against consumers for exercising these rights – companies must continue to give consumers who exercise the right to refuse sale of their personally identifiable information access to equal products for equal prices.
California residents have certain rights with respect to ClinicalMind’s use and disclosure of personal information about California consumers:
- Right of Access | Right to Notice. If you are a California resident, you have the right to request that ClinicalMind disclose to you the categories of personal information we have collected about you, the categories of sources from which the personal information is collected, the business purpose or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share personal information, the categories of personal information we have sold about you or disclosed about you for a business purpose, and the specific pieces of personal information we have collected about you in the preceding 12 months.
- Right to Deletion. If you are a California resident, you have the right to request that ClinicalMind delete the personal information we collect from you. However, in certain situations we are not required to delete your personal information, such as when the information is necessary in order to complete the transaction for which the personal information was collected, to provide a good or service requested by you, to comply with a legal obligation, to engage in research, to secure our websites or other online services, or to otherwise use your personal information internally in a lawful manner that is compatible with the context in which you provided the information.
- Right to Opt-Out of the Sale of Personal Information. If you are a California resident and ClinicalMind sells your personal information to third parties, you have the right, at any time, to direct us not to sell your personal information. ClinicalMind does not sell personal information.
- Right Not to Be Subject to Discrimination. ClinicalMind shall not discriminate against a consumer because the consumer exercised any of the consumer’s California rights described above.
To exercise any of the rights described above (if applicable), you can telephone at 646-979-5444 or via email at digital@clinicalmind.com.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data
Sharing
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
And/or:
We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
And/or:
We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Should we collect sensitive information that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Minors
Our websites are not intended for or designed to attract children under the age of 13. Moreover, we do not knowingly collect any personally identifiable information from anyone under the age of 18 without the consent of a parent or guardian, and you must be 18 years of age or older to submit registration or survey information. Should you believe that a minor of whom you are a parent or guardian has registered, please contact us at digital@clinicalmind.com and we will make reasonable efforts to remove all personally identifiable information related to the minor.
Cookies and other Tracking Technology
We may use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Our website may also use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to analyze use patterns and may collect information about your use of the website, including your IP address. More information on Google Analytics can be found here: www.google.com/policies/privacy/partners/. If you would like to opt-out of having your data used by Google Analytics, please use the Google Analytics opt-out available here: https://tools.google.com/dlpage/gaoptout/.
Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.
Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Changes To This Privacy Policy
This Privacy Policy is effective as of July 23rd, 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Other Provisions as Required by Law
Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 646-979-5444 or via email at digital@clinicalmind.com.